Which one of the following functional roles performed by human services workers is most closely related to working directly in the client's environment?
a. coordinating services
b. community outreach
c. client advocacy
d. providing information
B
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Lulabelle is a job coach for a county social services department. Stella, age 19, is one of Lulabelle’s clients. Stella
emphasizes that she would like to get a clerical job like a secretary or administrative assistant. Stella says she’s generally shy with people and would like a job where she could work in a more solitary manner. Stella states she has always been good at typing. Lulabelle knows that Stella never graduated from high school. She can’t believe that Stella’s typing or writing skills are anywhere near adequate for such a position. Therefore, Lulabelle decides not to inform Stella about available clerical alternatives. Rather, she steers Stella to think about becoming a sales clerk. This is the ethical thing to do.
a. True b. False
"Every individual, group, family, and community has strengths" is one of the principles of the strengths perspective.
Answer the following statement true (T) or false (F)
In field research, becoming “invisible” refers to:
a. taking on the complete observer role. b. conducting hidden observations. c. reducing reactivity to a minimum. d. coming to be seen as a natural part of the setting being observed.
Which of the following is NOT an example of a mistake to avoid when asking questions to learn more about a client's situation?
A) ?Asking multiple questions at once B) ?Asking questions without first expressing understanding C) ?Questioning in a rapid-fire manner D) ?Asking open-ended questions