Vanessa is a research analyst. Before starting a major section of a project related to problem solving, Vanessa types out a one-page report that summarizes the issue, major information about it, her group’s plan, and her group’s rationale for doing what it plans to do. She prints the document and gives it to her boss. The document submitted by Vanessa is called a _____.

a. symposium
b. mission statement
c. written brief
d. remote access report


c. written brief
Vanessa’s document is called a written brief. A written brief is a very short document that describes a problem, background, process, decision, and rationale so that that the reader can quickly understand and evaluate the group’s product.

Communication & Mass Media

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The managerial strategy for communicating about change where the management focuses on fundamental issues related to change success and allows employees the creative freedom to explore various possibilities is

A. identify and reply B. tell and sell C. underscore and explore D. spray and pray

Communication & Mass Media

One of the reasons for using an experimental design is to determine if one factor leads to a given outcome. This is known as:

a. unambiguous causal attribution b. ambiguous casual attribution c. unambiguous correlation d. ambiguous correlation

Communication & Mass Media

Apologies seek to persuade someone that

a. there is a good excuse for the inappropriate behavior. b. whatever the inappropriate behavior, it is not a true representation of our character. c. there are significant reasons for or causes of the offending behavior. d. appropriate future behavior is unlikely. e. None of the above

Communication & Mass Media

Despite commonly held stereotypes and popular media, women are no better than men at sending and receiving nonverbal messages.

a. true b. false

Communication & Mass Media