Describe Value-stream mapping. Explain how it is different from process mapping
What will be an ideal response?
Value-stream mapping is a variation on time-function mapping or process mapping. The most fundamental difference between them is that Value-stream mapping is not confined to the organization itself. In particular, in its analysis of where value is added, it extends the analysis to the organization's supply chain. Value-stream mapping takes into account not only the process but also the management decisions and information systems that support the process.
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Which organizational pattern uses the five Ws and an H (who, what, when, where, why, and how)?
A) Chronology B) Topic/function/conventional grouping C) Journalistic D) Best case/worst case
Employees who feel a sense of continuance commitment identify with the organization, accept that organization's goals and values, and are more willing to exert extra effort on behalf of the organization.
Answer the following statement true (T) or false (F)
Yield management systems (YMS) were first used by Internet service providers.
Answer the following statement true (T) or false (F)
In Lamson v. Crater Lake Motors, in which a car sales employee who felt that the sales tactics of the company were unethical and was fired after he refused to cooperate sued the company for wrongful discharge, the appeals court found that Lamson had no case because:
a. he was not explicitly or implicitly directed to participate in any unlawful activity b. his actions were not an important public duty c. the defendant took no action concerning the plaintiff that amounted to a tort under the applicable law d. all of the other specific choices e. none of the other specific choices