Briefly describe the Capability Maturity Model(CMM)
What will be an ideal response?
The Capability Maturity Model was developed by the Software Engineering Institute (SEI) at Carnegie Mellon University in response to the concerns of U.S. Department of Defense (DOD), specifically the United States Air Force, about the capabilities of software contractors. CMM is essentially a rating and auditing framework of standards. In this framework, an organization fits one of the five "maturity levels" and each level has a "focus":
Initial (or ad hoc). Focus: Individual Effort. At this level, the organization lacks a stable environment for developing products. The successes and failures depend on the capabilities of the people, not processes.
Repeatable. Focus: Project Management. At this level, processes are repeatable and the organization has adopted basic project management principles and practices to control costs and manage schedules.
Defined. Focus: Engineering Process. Processes are "defined" as standard procedures, tools, techniques, and so on. Through training programs, the standards are established across the organization to ensure that managers and staff alike have the required knowledge and training to fulfill the standards.
Managed. Focus: Product and Process Quality. By establishing precise measurement criteria, management has effective control of the development process, can improve the processes, and can tailor them to fit new technologies or specific projects.
Optimizing. Focus: Continuous Process Improvement. The organization as a whole is focused on continually improving the processes through both incremental and radical improvements.
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A. environment B. employees C. management D. vision
The customers ledger and the creditors ledger refer to subsidiary ledgers
Indicate whether the statement is true or false
Which of the following can be found on the Income Statements of both a manufacturing and service organization?
A) gross margin B) operating income C) administrative expenses D) all these can be found on both.