Which of the following statements regarding "quality" is true?
A) Over the past 20 years or so, the demand by customers for quality products and services at an affordable price has drastically changed the way companies do business.
B) Improving quality increases sales through higher customer satisfaction and demand, reduces costs, and increases the long-term profitability of companies.
C) Companies have focused on improving the quality of the products or the services they sell through a variety of initiatives, such as total quality management (TQM), market-driven quality, and strategic quality management.
D) All of these are true.
D
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The 3M Corporation, one of the most highly innovative companies, uses corporate venturing activities to promote innovation. An advantage of this approach is that
A. new ideas are not well received. B. employees must be constantly reminded to think entrepreneurially. C. the ability to change is considered a core capability. D. employees are not willing to change.
One characteristic of independent contractors is that they cannot enter into contracts on behalf of
the principal. Indicate whether the statement is true or false
When the number of agents exceeds the number of tasks in an assignment problem, one or more dummy tasks must be introduced in the LP formulation or else the LP will not have a feasible solution
Indicate whether the statement is true or false
A fishbone diagram as part of a Six-Sigma quality improvement process might be found in which DMAIC category?
A. Define B. Measure C. Analyze D. Improve E. Control