Joe was the CEO of Joe's bait and tackle in Baton Rouge, Louisiana. Joe started the company years ago and he arranged it so that all the employees in his company had to get his approval whenever a customer asked for his/her money back. This often resulted in unhappy customers because Joe was not always available when a customer came by the store to return an item. One of Joe's employees, Tyrone, suggested to Joe that employees be allowed to return a customer's money if the sale was less than 20 dollars. Given that most sales returns were less than 20 dollars, this would make a bunch of customers happy and not waste a lot of Joe's time. This scenario is an example of what type of innovation?
a. Process
b. Exploitative
c. People
d. Organizational structure
d. Organizational structure
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Which of the following is not part of the balance sheet approach when computing income tax expense?
a. Identifying at each balance sheet date all differences between the book basis of assets, liabilities, and tax loss carryforwards b. Eliminating permanent differences between book and tax basis. c. Eliminating deferred tax assets. d. Assessing the likelihood that the firm will realize the benefits of deferred tax assets in the future.
Direct selling and conventional vending machines are generally considered as forms of direct marketing
Indicate whether the statement is true or false
Improved training, recognition programs, and compensation packages are examples of
A) Intervention options. B) Productivity boosters. C) Employee incentives. D) None of the above
Use Figure Scenario 11.2 to answer this question. How many additional units of P are needed to produce ten end items?
A) 46 B) 38 C) 10 D) 13