Describe management functions according to Henri Fayol.
What will be an ideal response?
Henri Fayol (1841-1925), a French industrialist, is often regarded as the pioneer of administrative theory. The ideas that he generated relative to general management principles are still considered to be important among contemporary thinkers. Mr. Fayol asserted that all managers have primary management functions to perform in organizations. These functions include:
• Planning: setting goals for an organization, and developing an overall strategy for achieving the goals
• Organizing: assigning tasks to specific members of the organization
• Leading: motivating the employees of the organization to achieve the tasks that were given to them, as well as handling conflicts as they arise
• Controlling: overseeing the various tasks that are being completed and ensuring that they are done in the expected manner; making sure that things go as planned
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The U in the acronym for the OUCH test stands for what?
A. understanding: the knowledge and ability to judge a particular situation or subject B. uniform in application: applied the same way to all persons involved C. underhanded: done in a secret and dishonest way; intended to deceive or trick someone D. ulterior: kept hidden until achievement of a specific result
The ______ role is one that is somewhat outside the group. This person acts as a liaison between the group and the larger entity in which the group exists, such as the workplace or the school system.
a. connector b. boundary-spanning c. linked d. peripheral
________ is an example of a nontechnology communication selling activity.
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