When using an indirect approach to a bad-news message, what information is included before the main idea?
A) An explanation
B) Alternative solutions
C) An apology
D) An attention getting device
E) A call to action
Answer: A
Explanation: A) You can help your audience better understand and accept the news by using an indirect organization, providing explanation before the main idea.
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Answer the following statement true (T) or false (F)