According to the text, it is NOT the _______ of communication you engage in, but the _______ that matters
a. style; quantity
b. quality; quantity
c. quality; style
d. quantity; quality
d
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All of the following actions correspond to Emotional Intelligence EXCEPT
A) Admit your own mistakes. B) Relinquish your position quickly if it's clear that others do not agree. C) Act ethically. D) Confront others' unethical actions. E) Be receptive to bad news.
Nonverbal behaviors play a big role in managing impressions.
a. true b. false
Relying on standard journalistic approaches to fact gathering for newsletters works fine
Indicate whether the statement is true or false
In an "I-thou" relationship, people:
A. Objectify each other and build defensive climates B. Humanify each other and build supportive climates C. Compete against each other to win points D. All of the above E. None of the above