Which action by the nurse manager best reflects the element of support in the empowered workplace?
1. Involving the staff in evaluating patient outcomes
2. Providing the staff with frequent and timely feedback on their performance
3. Advocating for appropriate staffing ratios based on patient acuity and mix of staff
4. Informing the staff that the hospital will be undergoing some administrative changes soon
Answer: 2
Explanation: Providing feedback in an ongoing fashion is supportive of an empowered environment. When the manager alerts staff of changes, he is providing information. By advocating for appropriate staffing, he is utilizing resources to effect. When involving staff in evaluating patient outcomes, he is demonstrating opportunities.
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