Saying to a harasser, “If you don’t stop touching me, I will file a complaint,” is an example of:
a) overt manipulation.
b) a threat.
c) an assertive message.
d) an aggressive message.
ANS: b
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In the study conducted by Falbe and Yukl (1992), managers found which influence tactic to be most successful?
a. Personal Appeal b. Legitimating c. Inspirational Appeal d. Collaboration
How should you decide what to do when rescue professionals are not available to provide directions at the scene of an accident or disaster?
A. Call your editor. B. Use common sense. C. Go to the heart of the action. D. Follow other reporters.
Define communication apprehension and describe how it affects a speaker.
What will be an ideal response?
The purpose of an informative speech is to change the audience's mind about some issue.
Answer the following statement true (T) or false (F)