_____ is the capacity to be sensitive and effective in relating to other people.
a. Social competence
b. Emotional competence
c. Empathy
d. Self-efficacy
a. Social competence
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Martina has been working at a crisis intervention center for three years and is starting to have nightmares about her work. Despite having a strong work ethic, she dreads her job because she feels burdened by the lack of power she has in making decisions pertaining to the treatment of her clients. Martina is experiencing:
A. burnout. B. institutional countertransference. C. institutional transference. D. the precursor to mental illness.
Constructive acts toward others yield exceptionally positive consequences while destructive acts are not exceptionally detrimental
Indicate whether the statement is true or false.
Operationalizing variables simply means that they
a) Are categorical b) Are well defined c) Can be manipulated d) Can be easily entered into SPSS
Legal action is most often taken against group workers if one or more members think they have suffered physical harm, emotional trauma, or psychological/financial damage. Such legal action is usually in the form of a (n) ___________________.
a. criminal action b. malpractice suit c. court injunction d. legal liability