What is Six Sigma? Describe what Six Sigma and total quality management (TQM) have in common as well as the primary difference between them.
What will be an ideal response?
Six Sigma is a type of TQM technique that attempts to improve a company's quality to only three defects per million by systematically altering the way all the processes involved in value chain activities are performed and then carefully measuring how much improvement has been made using statistical methods. Six Sigma shares with TQM its focus on improving value chain processes to increase quality. However, TQM emphasizes top-down organizationwide employee involvement, whereas the Six Sigma approach is to create teams of expert change agents, known as "green belts and black belts," to take control of the problem-finding and problem-solving process and then to train other employees in implementing solutions.
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________ attempts to influence consumers while they are in the store by catching their attention with signs and showcased merchandise
A) Brand placement B) An incentive program C) A promotional product D) A point of purchase display E) A trade show
Which of the following is NOT involved in risk control?
A. Establishing contingency funds B. Executing the risk response strategy C. Establishing a change control system D. Watching for new risks E. Initiating contingency plans
Based on the information in Table 4-3, assuming that the firm has no preferred stock, and paid
$300,000 in common dividends, the firm's return on equity was A) 61.89%. B) 43.34%. C) 79.43%. D) 33.53%.
Idina admires July's collection of guitars. July says, "I plan to sell the collection when I get tired of it." July's statement is? A) ?an offer
B) not an offer because it has not been communicated to Idina. C) not an offer because Julyexpressed only an intent to enter into a future contract. D) ?an acceptance.