Research has shown that information flow is
A) responsible for the presence of conflicting messages in the market.
B) a critical component in brand authoring.
C) generally unrelated to maintaining a strategic advantage.
D) one of the building blocks of organizational effectiveness.
E) important only for formal communication.
D
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The first step in understanding how to manage the guest experience is ______.
a. defining the service product b. organizing the top management team c. hiring the right people d. understanding the guests in the target market
In the Shannon-Weaver communication model, the ______ confirms the message has been understood.
A. encoder B. sender C. receiver D. decoder
Speed of delivery is an example of a leading indicator
Indicate whether the statement is true or false
Identify the prepositional phrase or prepositional phrases in the sentence. The BMW without the tinted windows is mine