Customer facing processes result in a product or service that is received by an organization's ___________ customer.
Fill in the blank(s) with the appropriate word(s).
External
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Different entities involved in the buying process (like initiator, influencer etc.), have:
A) the same needs and seek the same benefits. B) different needs but seek the same benefits. C) the same needs but seek different benefits. D) different needs and seek different benefits.
A nonprofit board of directors is interviewing individuals for a chief executive officer position. The directors want to ensure the person they hire has a personality that matches the organization’s mission. The board members want to ensure ______.
A. charisma B. alignment C. cooperation D. transformation
___________ is defined as high levels of stressors that have destructive and negative effects on effort and performance.
a. Distress b. Stress c. Eustress d. Strain
The procurement cycle occurs at the manufacturer/supplier interface
Indicate whether the statement is true or false.