At the school board meeting, Ryan spoke up in support of closing the local elementary school, which he argued was outdated and too expensive to maintain in light of falling enrollment. However, he acknowledged that some people might feel otherwise, especially if it means they have to send their children to more distant schools next year. By doing so, he demonstrated ________ in his audience.

A. responsiveness, and may have generated credibility
B. credibility, and may have generated goodwill
C. empathy, and may have generated goodwill
D. understanding, and may have generated empathy


Answer: C

Communication & Mass Media

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The growing trend of short-term, or even one-time sexual encounters between people who are not interested in commitment or romance is called:

a. Feminine conformity b. None of these choices c. Hooking up d. Romance culture

Communication & Mass Media

According to the authors of your text, a common factor that emerges when talking with students who have succeeded in selecting appropriate topics for their speeches is that they start looking for a topic immediately on receiving the assignment

Indicate whether the statement is true or false

Communication & Mass Media

Describe the four types of workplace aggression.

What will be an ideal response?

Communication & Mass Media

A team norm should be to consider all information the property of the team so no one must feel defensive about its quality when the team discusses it

Indicate whether the statement is true or false

Communication & Mass Media