The most expensive program of assistance to the poor in the United States in recent years has been:
a. TANF.
b. Supplemental Nutrition Assistance (formerly called food stamps).
c. Medicaid.
d. public housing.
c. Medicaid.
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In a customer-focused business, ________
A) the senior management sets the tone and sends the signal for a strong customer focus B) the management views customer complaints as negative feedback and avoids them C) the analysis of customer feedback is performed only by the senior management D) the business downplays the importance of customer training for new employees E) the business is overly focused on building products they assume their customer wants
____ is used to trap errors not specifically addressed in one of the exception handlers.
A. WHERE B. EXIT WHEN C. WHEN OTHERS D. EXCEPTION
Which of the following products does not satisfy a consumer need?
A. a winter coat B. cable television C. a home security system D. groceries E. a house
Generally, reasonable liquidated damage clauses will be enforced
a. when actual damages are easily determined. b. when actual damages are difficult to determine. c. almost always. d. only in real estate sales contracts.