Which of the following types of telephone calls can a medical assistant resolve? 

A. Report from a patient concerning unsatisfactory progress
B. Patient requesting X-ray results
C. Call to change an appointment
D. Call from another physician
E. Personal calls to the physician


C. Call to change an appointment
The medical assistant can handle a patient's request to change an appointment time.

Health Professions

You might also like to view...

The Family Education Rights and Privacy Act (FERPA)describes the confidentiality rights of

A) Students of all ages B) Families of preschool children C) Students in elementary, middle, or high school D) Families of school children

Health Professions

Which of the following chemistry findings would suggest acute renal failure?

A) Elevated blood urea nitrogen (BUN) B) Decreased creatinine C) Decreased potassium D) Elevated iron

Health Professions

Parenteral routes of administration are used in which situations?

A) In emergency treatments when rapid absorption is essential B) When a patient is unable to take medications by mouth C) When other dosage forms are not available D) All of the above

Health Professions

In Table X2C, the only approach in the table is ____________________.?

Fill in the blank(s) with the appropriate word(s).

Health Professions