In your opinion, how can using organizational costs, revenues, and profitability measures be ineffective or even damaging in managing a process, system, or organization?


Environmental, political, and/or economic events may skew these numbers (Lucky or unlucky events)

It is difficult to attribute cost, revenue, or profit contributions of the various functional units or business units of the organization. This is because departments/business units are interdependent and share costs, equipment, labor, and revenues.

Using these performance metrics may cause departments to buy cheap materials, unskilled labor, or inadequate machines, which will result in poor quality for the customer.

Since many of the costs associated with business are fixed/overhead costs, managers are left to minimize the variable costs such as labor. This may result in minor changes at best or lower quality and worst.

Business

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Having one global support desk tends to be more expensive than follow the sun support.

Answer the following statement true (T) or false (F)

Business

Portia is a vegetarian and chooses not to eat meat based on moral and ethical rationales. Her employer is hosting a barbeque event, and all employees are expected to attend. Portia exercises her right of ______ when asking to be excused from the party.

A. life and safety B. free speech C. due process D. freedom of conscience (limited)

Business

Which of the following is/are not true?

a. U.S. GAAP and IFRS require firms to recognize the cost of retirement benefits (pensions, health care, life insurance) as an expense while employees work, not when they receive payments or other benefits during retirement. b. Employers often contribute cash to a trust, an entity legally separate from the employer, to fund their retirement obligations. c. The accounting records of the trust established to fund the retirement obligations are separate from the accounting records of the employer, and the amounts on the two sets of books usually differ. d. Payments to employees come from both the employer's contributions and investment returns of the firm's long term investment assets established to fund the retirement obligations. e. all of the above

Business

Globalization, convergence of technologies, and demographic forces are considered external forces that affect e-business.

Answer the following statement true (T) or false (F)

Business