As you begin to manage employees, what will you look for in your employees as positive and negative signs of job satisfaction?
What will be an ideal response?
Positive signs include: participation in setting and accomplishment of SMART goals; participation in setting and accomplishment of stretch goals; appropriate responses to positive reinforcement, negative reinforcement, and punishment; appropriate response to frequent and real-time performance feedback; successful application of expectancy theory; appreciation for and contribution to employees' development needs per Maslow's hierarchy; achievement of existence needs, relatedness needs, and growth needs per the ERG theory; achievement of achievement needs and affiliation needs per McClelland; achievement of both extrinsic and intrinsic rewards; appropriate use of job rotation, job enlargement, and job enrichment; presence of appropriate hygiene factors and motivators; presence of meaning, responsibility, and feedback per Hackman and Oldham; empowerment of employees; fair treatment of employees per equity theory; presence of procedural justice; and implementation of quality of work life (QWL) programs.
Negative signs include absence of the above positive signs; higher turnover and absenteeism; less good citizenship; more grievances and lawsuits; strikes; stealing, sabotage, and vandalism; poorer mental and physical health; more injuries; poor customer service; and lower productivity and profits.
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Investments by owners are contained in comprehensive income
Indicate whether the statement is true or false
A humorous toast about your best friend would be considered a speech to
a. mock. b. inform. c. persuade. d. entertain.
Which one of the following adjustments decreases net income for the period?
A) Recognition of depreciation on plant assets. B) Recognition of interest earned on a note receivable. C) Recognition of services that had been provided to customers but the cash has not yet been received. D) Recognition of rent earned that had been received in advance from customers.
Which of the following sentences provides the most effective incentive for consumers to complete and return a survey about laundry detergents?
a. Return your completed survey by May 1, and you'll receive $40 worth of coupon discounts on products of interest to you and your family. b. Your participation in our survey enables us to produce the best possible products for you and your family—products you can trust to be safe, effective, and economical. c. We would really appreciate getting your opinions about detergent brands. Please send back your survey by May 1. d. Your cooperation in returning the survey will help us make laundry detergents even better.