Which communication technique will the nurse use more in crisis intervention than traditional counseling?
a. Role modeling
b. Giving direction
c. Information giving
d. Empathic listening
ANS: B
The nurse working in crisis intervention must be creative and flexible in looking at the patient's situation and suggesting possible solutions to the patient. Giving direction is part of the active role a crisis intervention therapist takes. The other options are used equally in crisis intervention and traditional counseling roles.
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