Answer the following statements true (T) or false (F)
1. The best way to measure the effectiveness of training is also the cheapest: participant feedback.
2. According to Len Berry, guests judge the overall quality of service on these factors: reliability, responsiveness, assurance, empathy, and tangibles.
3. Training can be worthwhile even if it does not contribute to overall organizational effectiveness in some tangible way.
4. The normal sequence would be for training to be soon followed by needs assessment follow-up.
1. False
2. True
3. False
4. False
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Drill-down capability is an OLAP feature of data mining tools
Indicate whether the statement is true or false
In relation to the parts of the human resources management process, orientation would fall under ______.
a. human resources planning b. attracting employees c. developing employees d. retaining employees
______ is the process of gathering information from within and outside of the organization to forecast demand for a product.
A. Collaborative forecasting B. Causal forecasting C. Collaborative planning D. Causal planning
Variable costs per unit vary directly with levels of production
Indicate whether the statement is true or false