Answer the following statement(s) true (T) or false (F)

1. HR process efficiency focuses on how well HR departments accomplish critical HRM processes that support organizational effectiveness.
2. An important test of the appropriateness of outcome metrics is the “why” test.
3. The balanced scorecard approach focuses on what will happen in the organization.
4. Many managers perceive the increased interest in metrics and analytics as simply a mandate to compute and report more metrics.


1. True
2. True
3. False
4. True

Business

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Indicate whether the statement is true or false

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When employees make “personal commitments” in the appreciative inquiry process, what does this mean?

a. describing how they will make ethics a bigger part of their work b. listing better or different behaviors they will implement to improve customer service c. listing bad habits or actions they will do less of to improve customer service d. pledges for increasing time spent with customers

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Employment Personnel Company draws a check payable to Felix. Felix indorses the back and negotiates the check to Guaranty Bank. Primarily liable on the check is

a. Employment Personnel. b. Felix. c. Guaranty Bank. d. none of the choices.

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________ is a movement that began in September 2011 to protest against large banks that are believed to receive excessive support from the government

A) The 15-M B) March on Washington C) Anti-corruption D) Occupy Wall Street

Business