Which of the following is a guideline that assists in effective email usage??
A) ?Check mails once every week.
B) ?Do not contribute to email overload.
C) ?Send messages that are formatted.
D) ?Do not use separate accounts for receiving messages.
B
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________ refers to buying large carload lots and dividing them into smaller units before shipping them out to consumers
A) Bulk breaking B) Containerization C) Wholesaling D) Warehousing E) Broking
Which of the following is an advantage of comment cards?
a. They force guests to be objective. b. Self-selected respondents are more likely to be honest. c. They enable quick response to failure. d. They are relatively easy to use.
Which is true about large service desks?
A. Unlike small service desks, they have trouble providing training for analysts, as analysts spend the majority of their time working with customers. B. They tend to be people-dependent and are severely affected when someone leaves the company or is out because of illness or vacation. C. Many grew from small service desks whose support needs increased or were consolidated from several smaller service desks. D. They have more than 25 people but focus on analysts getting to know their customers, relating well to them, and fully understanding their needs.
Restitution requires a return of value to the aggrieved party
a. True b. False Indicate whether the statement is true or false