How should change leaders respond to resistance?
a. Understand that resisters are being oppositional and difficult
b. Do whatever you can to silence resisters so they don’t disrupt the change
c. Consider their perspective and why they are resisting the change
d. Try to overcome their attitudes by getting more people on board to override them
c. Consider their perspective and why they are resisting the change
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Which of the following functions allows you to generate forecasts?
a) TREND b) FORECAST c) GROWTH d) LOGEST e) All of the above
Identify and briefly describe two ways to classify projects with scheduling problems.
Fill in the blank(s) with the appropriate word(s).
Another way to evaluate a corporate venture is in terms of the four criteria from the balanced scorecard. Which of the following is not one of those criteria?
A. financial perspective B. customer perspective C. supplier perspective D. internal business perspective
Modern Clothing, Inc., and National Denim Corporation use the mark "Made by Members of the U.S. Textile Workers Union" on the tags of their products to indicate the participation of the union in the manufacture. Modern and National are not in business together and do not own this mark. The mark is
A. a certification mark. B. a collective mark. C. a service mark. D. trade dress.