When the speaker or listener is distracted by something in their environment, such as people talking, they are experiencing
A) internal noise.
B) contextual noise.
C) external noise.
D) decoding.
C
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When Stefan's mother hands him a rejection letter from the college he had been dreaming of attending for four years, Stefan shrugs and says that he didn't really want to go to that college anyway. He asserts that he had already decided to go to his second-choice school, which had accepted him a week earlier. Stefan is most likely employing a defense mechanism because he views the rejection letter as a
A. face need. B. threat to his self-esteem. C. face-saving act. D. face-threatening act.
All of the following are listening pitfalls EXCEPT:
a. ?daydreaming, doodling, and disengaging. b. ?allowing yourself to be distracted by superficial qualities of the speaker. c. ?failing to monitor your demeanor. d. ?All of the answer choices are listening pitfalls and should be avoided.
Which of the following can give an impression of being angry?
a. ?Harshness b. ? Breathiness c. ?Weakness d. ?Nasality e. ?All of the above
Confidence, willingness to challenge "old ways" of doing things, and taking on big causes are found among the ________ generation.
Fill in the blank(s) with the appropriate word(s).