According to the California supreme court in Foley v. Interactive Data, employer handbooks:

a. never create contractual limits to employment-at-will
b. may provide grounds for a breach of employment contract c. are valid only if negotiated before hand with employees
d. are invalid due to the management power to write them e. none of the other choices


b

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A feature of an effective incentive pay plan is that it should

A. have performance measures linked to the organization's goals. B. encourage group performance and sideline individual achievements. C. be the same for all employees in the organization. D. not be provided as a direct percentage of employees' performance. E. have performance measures based on employees' requirements.

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The philosophy of customer satisfaction permeates the world-class firm

Indicate whether the statement is true or false

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Answer the following statement(s) true (T) or false (F)

A great abundance of reliable data is available concerning the start-up, performance, and failure of new ventures.

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Indicate whether the statement is true or false

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