A good ________ can reduce the number of questions the office receives by telephone from patients, enhance the office's image, and reduce the number of patients who fail to follow instructions.

A. service manager
B. patient information booklet
C. marketing campaign
D. answering service


Answer: B

Health Professions

You might also like to view...

If your client comes for massage and feels a little nauseous and has been running a slight fever, you should:

A) Not perform the massage B) Limit techniques to circulatory massage C) Avoid heavy tapotement D) Limit techniques to effleurage and kneading

Health Professions

Size-up is initially performed by:

A. the escaped occupants. B. the reporting witnesses. C. the first firefighter on scene. D. the highest ranking officer on scene.

Health Professions

What type of tissue stimulates muscle to contract?

A) Connective B) Epithelial C) Nervous D) Fatty

Health Professions

A drug is eliminated either unchanged or as a ______________

Fill in the blank(s) with correct word

Health Professions