Audiences determine whether you are credible; you determine
whether you are ethical.
Indicate whether the statement is true or false
T
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To improve our self-concept, the book recommends that we use self-reflection and that we
seek feedback. Explain the steps involved in each. What will be an ideal response?
What does "expecting to learn something" entail?
a. not prejudging speakers or their ideas b. disclosing all that you know about a topic to the speaker c. pretending you know nothing about the topic so the speaker feels confident d. asking thought-provoking questions to display your interest in the topic
A persuasive speaker can organize his/her thesis statement as a statement of fact, value, or __________
Fill in the blanks with correct word
What makes a communication climate positive or negative?
a. The amount of sympathy shown to our partner. b. The degree of aggressiveness or passiveness in the relationship. c. Symmetrical relationships which have positive communication climates. d. The extent to which the partners believe they are valued by the other. e. The amount of constructive criticism in the relationship.