Which of the following is the best use of a CRM system for an AdVance salesperson in terms of relationship strategy?
A) remembering customers' birthdays to send them cards to maintain a personal connection and request referrals
B) sending regular emails to customers to check on the performance of a previously purchased AdVance fertilizer
C) sending emails reminding prospects that AdVance can mix custom fertilizer formulations
D) tracking the salesperson's activities and sales on a weekly and monthly basis
E) determining what information is still needed to complete the customer's file
B
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The building used in Tim's business was condemned by the city of Lafayette. Tim received a condemnation award of $125,000. He paid $1,200 in lawyer's fees and $800 for an appraisal of the property. Tim's adjusted basis in the building was $60,000. Tim reinvests in similar property costing $110,000, and Tim makes the proper election regarding the property. What is the amount of Tim's realized (not recognized) gain on the condemnation?
A. $65,000 B. $0 C. $50,000 D. $63,000
Which adaptive strategy is most closely related to the grand strategy of growth?
a. prospecting b. defending c. analyzing d. focus
Which of the following best defines separation of powers?
A) It is a constitutional doctrine that distributes power among the three branches of the government. B) It is a constitutional doctrine that permits federal laws to stand if they do not conflict with a state law. C) It is a constitutional doctrine mandating that a federal court in diversity jurisdiction must apply federal law. D) It is a constitutional doctrine that gives the secretary of defense the power to execute the laws.
To listen effectively, ________ should be avoided.
A. focusing on central ideas B. having several systems for note taking C. withholding evaluation until the speaker's message is understood D. capitalizing on thought speed E. judging the speaker's delivery instead of the content