A customer that concentrates on the ease of repair or support for the product or service is concerned primarily with the ________ dimension of quality
Fill in the blank with the appropriate word.c
Answer: serviceability
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Smart managers deliver bad news to employees promptly and honestly because receiving bad news via the grapevine can seriously damage workplace morale
Indicate whether the statement is true or false
The first unit of production takes 20 hours to produce and the learning rate is expected to be 90 percent. How long will it take to produce the twelfth unit?
A) less than or equal to 11.0 hours B) greater than 11.0 hours but less than or equal to 13.0 hours C) greater than 13.0 but less than or equal to 15.0 hours D) greater than 15.0 hours
High Step Shoes, had annual revenues of $185,000, expenses of $103,700, and paid dividends of $18,000 during the current year. The retained earnings account before closing had a balance of $297,000. The ending retained earnings balance after closing is:
A. $378,300 B. $360,300 C. $63,300 D. $185,000 E. $81,300
When business buyers purchase items such as grease, electricity, typing paper, and paper clips, they are buying
A. accessory equipment. B. maintenance supplies. C. repair supplies. D. operating supplies. E. components.