Which of the following elements are essential among a group working towards the successful resolution of a conflict of opinion? (Select all that apply.)
1. Similar value systems
2. Presumption of good will
3. Similar cultural background
4. Client-centered decision making
5. Strict adherence to confidentiality
6. Participation of all involved parties
ANS: 2, 4, 5, 6
The resolution of conflicting opinions works best when the following elements are part of the process: the presumption of good will on the part of all participants, strict adherence to confiden-tiality, client-centered decision making, and the welcome participation of families and primary caregivers. The remaining options represent group characteristics that usually minimize conflict in decision making.
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