The client complains to the nurse about the noise at the nurse's station at night. The nurse's best response is:
a. "I appreciate your reporting this to me."
b. "Thank you for contributing this information."
c. "What do you want me to do about this?"
d. "Are you saying that you are unable to rest at night because of the noise?"
ANS: D
Clarification is used when one is not sure what the other person is saying.
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