All of the following are ERP shortcomings except?
a. Significant training expense
b. Large initial expense
c. Software customizations might be required
d. Short implementation periods
d. Short implementation periods
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Product line filling is overdone if it results in cannibalization and customer confusion
Indicate whether the statement is true or false
When two or more separately owned retail firms combine, a(n) ________ has occurred
A) downturn B) merger C) expansion D) shrinkage E) niche strategy
Fine Art Salon and Spa recently hired Natalie as a receptionist. Her job mainly involves greeting customers, booking appointments, and connecting customer calls to the appropriate department. One of the walk-in customers asked Natalie to recommend a natural treatment to reduce the dryness on his skin. Natalie replied that he would have to wait to meet the spa manager, as this was not her job. How should the manager at the Spa react to Natalie's response?
A. The manager should ask Natalie not to interact with walk-in customers in any situation. B. The manager should be happy that Natalie is not deviating from the job description. C. The manager should train her so that she knows about the spa's products and how to sell them. D. The manager should demote Natalie to a much lower position. E. The manager should promote Natalie to the position of a customer service rep.
A financial intermediary that functions as an escrow service
A) holds the buyers payment until the goods arrive and the buyer approves the payment. B) holds the buyers payment until appropriate state taxes are paid. C) holds the goods until it receives payment from the buyer. D) holds the goods until appropriate state taxes are paid.