Communication problems that lead to medical errors include all of the following except ____. 

A. mislabeled laboratory orders
B. mishandled patient messages
C. unreadable information in a patient's record
D. misfiled paper records
E. improper telephone etiquette


E. improper telephone etiquette
Communication problems that contribute to medical errors include lost or misfiled paper records; mishandled or "forgotten" patient messages; inaccurate or unreadable information in a patient's record; and mislabeled or unreadable laboratory or prescription orders.

Health Professions

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