Which of the following is an IP-heavy industry?
A. retailing
B. contract manufacturing
C. telecommunications
D. automobile sales
Answer: C
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Which of the following statements is true about world economy?
A) Countries in emerging markets have sustained low rates of growth. B) Global competitors are deprived of new opportunities. C) The emergence of global markets has displaced local ones. D) The integration between all world regions has steadily decreased.
One of the categories of marginally ethical negotiating tactics is ________ manipulation, which involves faking anger, fear, or disappointment or faking elation or satisfaction.
Fill in the blank(s) with the appropriate word(s).
The risk of consumer complaints is greater in the 21st century because ________
A) complaints can go viral B) at least half of all consumers complain C) consumers have lost confidence in call center employees D) there are more performance deficiencies
E-mail and other online communications do not offer the confidentiality of a written document mailed directly to the recipient
Indicate whether the statement is true or false