Verbal de-escalation and defusing techniques are one of the major components to teach when training CIT officers. (p. 104)
Indicate whether the statement is true or false
TRUE
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To make a good referral, the professional must know all of the following EXCEPT
A. if the agency is able to provide the service. B. if the agency is willing to accept the referral. C. if the agency is accessible to the client. D. if the agency has political difficulties.
According to Robert Carkhuff’s scale to judge the accuracy and helpfulness of various reflections, a 4 would indicate that the counselor’s responses:
A. accurately convey understanding but are neither significantly additive nor detracting. B. were seen as significantly adding, in an accurate and positive way, to the client’s thoughts and feelings of the material under discussion C. unethical D. were seen as significantly detracting and disrespectful.
Shanelle is seeing Betty F, the feminist therapist because she is having panic attacks. In one session, Shanelle talks about her anger because Betty has so much power over her. Which of the following techniques is Betty LEAST likely to use with Shanelle?
What will be an ideal response?
Informational services can include information about community resources, career and educational opportunities, and
a) problems discussed with students in counseling. b) financial assistance sought by students for college. c) a teacher's effectiveness in classroom instruction. d) students' views about teacher performance.