While the nurse is talking with a female client, the client becomes silent for several seconds. Which is the nurse's best response?
a. To interpret this action as an indication that the client is finished with the conversation
b. To ask the client a question so the interaction can continue
c. To remain silent and be attentive to the client's nonverbal communication
d. To tell the client that help can be more effective if she shares her feelings
C
This is an example of the therapeutic communication technique of silence. It allows the client time to collect her thoughts. Although most people want to talk away the silence, it is important for the caregiver to become comfortable with the effective technique of silence. The three incorrect options prevent silence from occurring.
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