Each of the following is characteristic of order fulfillment except
A) B2B order fulfillment commonly uses business processes management (BPM) software to automate various steps in the process.
B) customers pressure suppliers to improve the order fulfillment process.
C) flexible systems are needed because customers might change an order after the order is sent to the warehouse.
D) B2C fulfillment may be more complex than that of B2B.
D
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Which of the following is true for businesses with above average customer value?
A) They need to spend more to acquire customers. B) The cost of purchase equals performance benefits. C) They produce higher levels of pre-tax return on investment. D) The cost of purchase exceeds performance benefits. E) They have great difficulty in retaining customers.
Which of the following is an advantage of freestanding locations?
A. Light pedestrian traffic B. Unlimited trade area C. High pedestrian traffic D. High vehicular traffic E. Less expensive compared to shopping centers
What is the value in quickly tallying the votes on possible solutions in an ethical decision-making workshop?
a. It helps attendees understand the complexity of the issues by showing that not everyone will agree on solutions. b. It helps force those who make the wrong ethical decisions to take accountability for bad choices. c. It shows attendees that there can be many right answers to an ethical dilemma. d. It allows for quick, multiple revotes to demonstrate how consensus can be achieved with subsequent ethical training.
Explain what trigger events are and how they promote authentic leader development.
What will be an ideal response?