A social text can be naturally occurring or researcher-generated
a. True
b. False
Answer b,
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The ________ value expresses the belief that even the most unattainable goals can be reached if one just works hard enough and "keeps smiling."
a. achievement and success b. change and progress c. ethical equality d. effort and optimism
McPhee and Zaug identify three flows of communication which in complex ways constitute and sustain organizations
Indicate whether this statement is true or false.
People who engage in selective listening:
a. want to discredit the person who is speaking. b. are only attending to a part of the message. c. are only pretending to pay attention to the message. d. want to direct the conversation toward themselves.
All of the following are examples of verbal behaviors which promote immediacy EXCEPT
A) referring to the group as "you" or "your." B) use of appropriate humor. C) praising or congratulating individuals. D) asking for opinions or questions.