Define the difference between engaged and disengaged listening.

What will be an ideal response?


Engaged listening involves making a personal relational connection with the
source of the message—caring, trusting, wanting to know more, and feeling concerned.
Disengaged listening goes through the “motions” of listening but lacks meaning and
empathy underlying the listening behavior.

Communication & Mass Media

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Listening is a(n) __________ process whereas hearing is a(n) __________ process

a. voluntary, automatic b. typical, atypical c. passive, active d. automatic, voluntary

Communication & Mass Media

Information found in an encyclopedia is an example of a primary source

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following symbols is used to represent the statistic determined in ANOVA?

a. t b. r c. F d. ?2

Communication & Mass Media

When trying to persuade a hostile audience, you should usually be wary of even mentioning the audience's objections to your point of view.

Answer the following statement true (T) or false (F)

Communication & Mass Media