Describe the three methods of employee development: formal education, experience, and assessment.
What will be an ideal response?
Formal education provides the opportunity to participate in programs that will improve general knowledge in areas such as finance, project management, or logistics. Experience as a method for developing the individual seeks to put the person through different types of job-related experiences over time. Assessment tools provide employees with information about how they think, how they interact with others, and how they manage their own actions and emotions.
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Who is the founder of the coalition?
What will be an ideal response?
Which of the following is the term for customers who enthusiastically share their positive experiences with a product with friends, neighbors, and colleagues?
A) satisfied customers B) product champions C) neutral customers D) switchable customers E) defecting customers
A group of customers that is willing to adopt revolutionary changes in the way they do business, that communicate across industry boundaries, and require customized solutions to their business's needs are:
a. innovators b. early adopters c. early majority d. late majority e. laggards
Quality Products Inc incurred total costs of $50,000 to produce 1,400 units. Variable costs are $15 per unit. What are estimated fixed costs?
A) $21,000 B) $71,000 C) $48,600 D) $29,000