Pierre, an assistant hotel manager at an upscale hotel, decides to provide a "wow" experience to a newlywed couple staying at the hotel. Which one of the following actions by Pierre would most likely deliver the "wow" experience to the
A) Place a surcharge of $150 for having stayed in the honeymoon suite.
B) Send the couple a tweet, asking them how they have enjoyed married life so far.
C) Off the couple a five percent discount providing this is the first marriage for each of them.
D) Deliver the couple a framed photo of the two of them kissing while checking into the hotel.
Answer: D
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What will be an ideal response?
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Discretionary income is a family's
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