Which of the following is the first element of knowledge needed by a company wanting to pursue total quality management

a. whats the company's customers want.
b. how the company's processes are designed.
c. What the components of the company's product are.
d. who the company's customers are.


d

Business

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Policy development institutes in Canada are not:

A) Think tanks B) Representative of particular ideologies C) Research organizations D) Lobbyists E) Focused on influencing government policy

Business

Companies rarely rely on new products for their long term health

Indicate whether the statement is true or false

Business

Cost allocation requires pooling of overhead costs and the selection of a cost driver

Indicate whether the statement is true or false

Business

The Social Security system is an example of using law to

a. settle disputes. b. promote worthwhile social objectives. c. protect property. d. protect society.

Business