Malcolm Baldrige National Quality Award winners are encouraged to maintain their company secrets for achieving quality
Indicate whether the statement is true or false
False
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Colin takes notes at executive council meetings and prepares summaries to present to middle managers and supervisors at a monthly meeting. This task is part of a(n) _______ role.
A. disseminator B. entrepreneur C. monitor D. leadership E. visionary
In operant conditioning, ______ is the application of an adverse consequence, or the removal of a reward, in order to decrease an unwanted behavior.
A. onboarding B. training C. employee development D. punishment
An example of perishability of a service is _____
a. the inseparability of the producer from the service b. the variability of a service's quality c. that some services cannot be inventoried or stored d. that the owner-operator is indispensable
Myriad Inc., a well-established and reputed multinational enterprise (MNE), is headquartered in a highly developed economy. It wants to start its operations in New Denistan, considered one of the less-developed nations in the world. How will this strategic move most likely affect Myriad Inc.?
A. It will be able to easily sell products for which demand varies by income. B. It will benefit from economic arbitrage. C. Myriad will use its competitive advantage from economies of standardization. D. Myriad will replicate its existing business model easily.