Which of these statements about emotional labor is true?
A. Jobs involving customer service do not require emotional labor.
B. Research indicates that emotional display rules and standards are very similar around the
world.
C. Emotional labor demands are lower in jobs requiring a variety of emotions.
D. Emotional labor demands are lower in jobs where interaction with clients is frequent.
E. Emotional labor demands are higher in jobs requiring more intense emotions.
C. Emotional labor demands are lower in jobs requiring a variety of emotions.
Emotional labor increases when employees must precisely rather than casually abide by the
display rules. This particularly occurs in service industries, where employees have frequent
face-to-face interaction with clients.
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What will be an ideal response?
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A. cursors B. collections C. index by tables D. variables
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A party receiving written interrogatories prepares answers :
a. without any influence from another person b. with the help of other witnesses from the same case c. with an attorney's help if desired d. need not sign them under oath e. all of the other choices are acceptable