According to Eric Berne, games:
A) ?are effective ways to manage conflict.
B) ?involve overt responses to conflict situations.
C) ?help people recognize conflicts.
D) ?allow those in conflict to handle disagreements in fun ways.
E) ?hide the real issues in a conflict.
E
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A) an entire organization commits to it B) employees are required to do it C) federal government guidelines are followed D) All of the above E) None of the above
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Indicate whether the statement is true or false
________ includes information about how the first message was received
a) Messaging b) Encoding c) Decoding d) Feedback
The setting refers to environmental factors which support a speech, meaning just
the time and space. Indicate whether the statement is true or false.