To strike the right tone while writing a business message, it is suggested that an individual:

A. avoids contractions such as "I'll" or "don't" as they are informal.
B. uses the active voice to facilitate concise communication.
C. avoids the usage of common words to explain a situation.
D. uses technical jargon to convey excellent technical knowledge.


Answer: B

Business

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Indicate whether the statement is true or false

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