Which of the following is not an approach a performance can take

A) Sincere
B) Clarified
C) Cynical
D) Insincere


Answer: B) Clarified

Communication & Mass Media

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When you use causal patterns, you inform your audience about certain problems and offer a solution

Indicate whether the statement is true or false

Communication & Mass Media

List and briefly define the six bases of power

What will be an ideal response?

Communication & Mass Media

Clarion Inc is a multinational company with offices across the globe. Each office sends weekly reports to the parent office in New York. Here, a team of long-time employees collates the data to form a holistic picture of the state of the business

The company wants to speed up the process of data collation and therefore implements a distributed CRM solution. Over a month, a team of trainers travels around the globe to train employees on how to use the system. The training is classified as a skill-enhancement course. Which kind of skill does the course aim to enhance? a) Technica b) Future-oriented c) Human d) Conceptual

Communication & Mass Media

Which of the following is the BEST way to handle conflict in small groups?

A) When you disagree, keep your opinion to yourself unless you are asked about the issue directly. B) When you disagree, make it clear your disagreement is with the person, not with the ideas expressed. C) When someone disagrees with you, politely ignore his or her perspective. D) When you disagree, make it clear your disagreement is with the solution suggested, not with the person who expressed it.

Communication & Mass Media