According to DeRosa and Kochura's (2006) article entitled "Implement Culturally Competent Health Care in Your Workplace," cultures have different patterns of verbal and nonverbal communication

Which of the following communication behaviors is not one of the noted communication differences? a. conversational style c. eye contact
b. personal behavior d. subject matter


B
DeRosa and Kochura (2006, October) noted four potential differences in communication among different cultures. These differences include: 1) conversational style (e.g., silence may be taken as a sign of respect or acknowledgement), 2) personal space (not personal behavior), 3) eye contact (in some cultures, direct eye contact may be viewed as a sign of disrespect), and 4) subject matter (some subjects are considered taboo in certain cultures).

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